11/15/2023 0 Comments Hungry howie's shelby township![]() This time when explain it to the girl who answered the phone, she was even more rude. Especially when they were just calling to say you made this wrong (and I guess bring the food back even if it's the next day-for proof). So I wanted to at least bring it up to the person or her manager that, maybe talking to someone like they through food at you or spit on you wasn't a good idea. ![]() I have worked in customer service, through the years and this wasn't how you treat people. She said again NO one would tell you that because we don't sell the turkey club anymore. I stated I can't really eat this, because of the ham. Stating as if I was bothering her 'well we don't HAVE turkey, so no one would say that. No one said anything to us when we left with the food. The same girl, said "Well I don't know why he would do that we don't even have turkey." I told her well that is what he said, its on my receipt. Then when I called back I explained what happened. ![]() When I called back first the person who answered the phone, snapped (before I could finish saying hello) "We're closed", and hung up on me. He put it on the order (No Ham, add Turkey). The employee at the counter said yes it can be switched. I asked when I ordered it if I could have turkey instead of ham. I ordered a sub/sandwich, it was listed as Ham & Cheese. So, I know it's a holiday, and maybe people are new but this was ridiculous.y However, after what happened with this location I had to say something. I usually give people a break if they screw up an order and I haven't written a Yelp review for a few weeks. We were extremely disappointed with the customer service at this location.
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